What is Communication?

Different scholars have proffered various definitions to describe communication. However, for the purpose of this study we will make do with Hybels’ and Weaver’s (2001:6) proposition that “Communication is any process in which people share information, ideas and feelings. It involves not only the spoken and written word but also body language, personal mannerisms, and style - anything that adds meaning to a message”.

Going ahead to stress the importance of communication in daily existence, they also say that:    

It is vital in all areas of life. You use it to persuade; to influence relationships, to inform and to share, to discover and uncover information... Communication, and how to communicate, is so important to daily life that it spawned [sic] an entire industry of books, articles, and seminar explaining how to do it better.

To live…is to communicate. To communicate effectively is to enjoy life more (2001:5-6).

Communication Skills

There are a number of skills involved in the art of communicating. Beck, Bennet and Wall (2002:125) highlight a general list of communication skills as:

§  Speaking, listening, empathizing

§  Reading and observing

§  Identifying and using sources of information

§  Planning and structuring a presentation

§  Oral presentation skills

§  Dealing with questions

§  Reviewing own performance

§  Using IT to communicate

However, in this discourse we shall focus only on the four major communication skills, which are also known as the four language arts. They are: 

§  Listening

§  Speaking

§  Reading, and

§  Writing

Getting and Becoming By Babatunde Oladele

Man is innately selfish in varying degrees, depending on the extent of\; hence, the focus on what I am getting as opposed to what I am giving.

should The This is an anomaly, Rohn (2005a) notes that:

What you become is far more important than what you get. The important question to ask on the job is not, “What am I getting?” Instead, you should ask, “What am I becoming?“ Getting and becoming are like Siamese twins: what you have today you have attracted by becoming the person you are today.

…. Income rarely exceeds personal development. Sometimes income takes a Iucky jump, but unless you learn to handle the responsibilities that come with it, it will usually shrink back to the amount you can handle….

It is hard to keep that which has not been obtained through personal development.

With this background on the importance of personal development as an essential requisite to enhance one’s lot in life, let us proceed to examine the inherent potentials there are in communication skills to achieve personal development; and how we as communication scholars can utilize these skills to develop ourselves and ultimately build a life worth celebrating.  The objectives of this paper therefore are:

§  The draw our attention to the sacrosanct and utilitarian nature of communication.

§  To acquaint us with the different areas of personal development there are

§  To examine how we can use communication skills to explore the various forms of personal development training to enhance ourselves.

Meanwhile, it will be apposite at this point to define some key terms that we will come across in this paper to aid our understanding.

The Importance of Self Development By Babatunde Oladele

Men are anxious to improve their circumstances, but are unwilling to improve themselves; they therefore remain bound. - James Allen.

The desire to become great and a celebrity is common to all human right from the time they become conscious of self. Dale Carnegie, in his best-selling classic, describes this as the “deepest urge in human nature.”

While the majority of humankind nurse this, usually unexpressed, craving to become larger than life and be revered by fellow men, only a few individuals really choose to advance beyond desiring to pay the price required to build a great life.

The price for greatness is a disciplined and sustained investment in oneself, otherwise called personal development. Jim Rohn, a renowned business philosopher and self-development guru, once quotes his former employer and mentor to have advised him thus: “if you want to be wealthy and happy... learn to work harder on yourself than on your job.” While this may sound absurd, it is good counsel. The general practice is that most people expend their time and energy the other way round; working more and often on the job - in order to earn so much - while devoting little or no attention to improving themselves.

As normal as this may look, it is a misnomer. While it is important to be dedicated to your work and put in a good shift above the average mark, it is equally essential not to neglect the regular cultivation of your mind. Every individual who has a sense of self should have a self-development programme he or she is observing to unleash his/her potential, sharpen latent skills and bring out the champion within.

Not all of us are destined for the stage. Therefore, drawing out the champion within you does not necessarily mean that you will become a maestro with millions of followers. Your own niche may be to a few dozens of people, it doesn’t make you lesser than someone with a global fan base. The important thing is to develop yourself such that you are both useful and relevant to your world.

A personal development programme is nothing complex or far-fetched. It can be as simple as following a schedule of conscious reading, listening, speaking, and/or writing, as well as putting to practice what you are learning in the process of those exercises. It is important you are aware about your objectives for embarking on these exercises so that you can be able to track the results. You should also have a schedule for what you do, rather than merely follow your whims by doing them when you feel like it.

To Your Success!

13 Tips on How to be a Star Performer (Part 10)

13. The God Factor

Star performers know the place of God. You remember the story of Herod in the Bible, he talked and people started hailing him as God; then, suddenly, he was snuffed out. You have to know your source; star performers know their sources. They know where they recharge their batteries and receive inspiration. Where do you unwind, where do you get inspiration from? What makes you gel? These can be answered by knowing yourself (discussed in the first tip) and knowing your source.

Life is full of ups and downs; so there are many instances when both productive and idle people will experience highsor lows. It is the way each individual responds to these varying situations in life that usually separates them. When productive people face issues that are beyond them, they know where to turn because they know they must deliver results. The loafers, on the other hand, will merely cave in and turn back saying it is difficult because they do not think that they have to deliver. So, even as the loafer also has a source, he/she doesn’t draw much from there because it doesn’t seem to matter.

Star performers know their source and they draw strength and inspiration from there to carry on because they are committed to optimising their performance.

13 Tips on How to be a Star Performer (Part 9)

12. Self-discipline

All the highlighted pointers that make a star performer are a matter of discipline.After you have taken note of all the points, if you are not disciplined enough to put them into practice, they will all filter away. Self-discipline is what gets you started and keeps you going even when you don’t feel like it. In fact, one constant principle from all the books I have read on success is self-discipline.

Star performers are self-disciplined people, they don’t take nonsense from themselves, and they don’t take it from people either. They are harder on themselves than they are on people. They are driven by results; they don’t like stories and excuses. There can be a million and one reasons why things cannot or should not be done. Star performers only look for one reason why it should be done and they go ahead to do it despite the odds.

The workplace is about results and not reasons why things should not or cannot be done. People desire to associate with success, but it is not easy to be successful; there is no overnight success, the person who becomes successful has been paying prices that others have not been paying. That is why you just see him soaring above others, it is not by magic. Yes, God’s favour is key; and God will indeed favour you, as He has promised to bless the work of your hands. But if your hand is not doing much, what will be available for God to bless? It’s what you are doing that God blesses, He will not bless what has not been done.

We have passed that stage when the earth was void and it was without form, we are now in the realm of tangibles. He says,‘I will bless the works of your hands’, but if your hand is not doing something and He blesses nothing; nothing will start to multiply into more nothing.

Achievements come by self-discipline.You know we don’t like to be disciplined and we don’t like to discipline ourselves, but we have to be hard on ourselves to make any impact. Internet is a major distraction these days; for us to be focused, we have to limit our use of the internet. For the purpose of clarification, the internet can be a great tool for success, but it depends on what you are doing there. You have to be self-disciplined in your usage and activities on the internet. Star performers are disciplined people.

You usually know disciplined people from the way they talk and conduct themselves. While everyone can give excuses, it is the person that produces results that is celebrated, not story tellers. How many excuse-makers do you know that are successful? Nobody claps for what you plan or intend to do. You only get applauded for what you have done, and it takes discipline to get difficult things done because you have to take tough decisions and be rigorous in your thinking. It is not even easy to think through a process, it takes discipline.

13 Tips on How to be a Star Performer (Part 8)

11. Review your work

Top performers have reviews ingrained in their system. If you have done something you should look at it again and ask yourself questions: Is this the best I can come up with or can I do better? They review their day; how has my day been, how have I fared? At home, how have I fared? Have I bonded with my family members? Have I bonded with my wife, husband, children? Review your work, your day, your professional life, your family life, your spiritual life so you can know if you are on track or off track.

The holy book counsels that you examine yourself to see if you are still in the faith. A popular saying goes that ‘an unexamined life is not worth living.’ A life that is not being assessed is not worth living. You have to be able to review your own performance before you are assessed by your superiors. You should also review your day, week, month, quarter and year. This helps you to know what you have accomplished so that you can report it and get the confidence boost to do more. It also helps you to know what is outstanding so you can pursue it. Star performers review their work, output, day, conduct and actions.

13 Tips on How to be a Star Performer (Part 7)

10. Manage people and your environment

You have to be able to manage people and your environment. For instance, maybe Mr A is busy working and then Mr B sees something on the internet and says,‘Hey, Mr A see this.’ In order to be polite, Mr A can check and then go back to what he is doing immediately. But if he is not someone who is committed to productivity, he can abandon what he is doing and start to ‘hoo-hah’ with Mr B such that both of them put their official tasks aside and become engaged in exchanging comments about a news or social media post.

You have to manage the people around you so you can be productive. People are their own enemies, if you leave what you are doing and then start to mind what you are not supposed to do, you cannot be productive. You have to manage people; you have to learn to say,‘No’ or promise to check it later, but not now because you need to do certain things at this time.

You have to be able to manage the people around you:your colleagues, your family members, your friends, associates, Facebook contacts, etc. If someone is chatting with me online and they do not say what they want to say between the first, two, three chats, I would not answer the person again. There must be a reason you want to engage me, I don’t have much time for online chats except there is something important to discuss.

You need to manage your environment too, there are some environments that aid productivity, and there are some that inhibit it. You have to position yourself in an environment that aids productivity, for example the way you organise your system, table and workspace. You will see some desktops littered with all manners of files, folders and applications; experts say you don’t get productive in a cluttered environment. So there is a way you arrange your system and workspace that aids productivity because performance is also environment-driven.