2.
Confirm Expectations and Requirements
All of us are fulfilling several roles
across different strata of life. One person may have multiple roles with
functions that he or she has to fulfil based on his or her roles. A woman in
her mid-30s can be wife to her husband, mother to her children, daughter to her
parents, sister to her siblings, staff in an organisation, unit head or team
member in that same organisation, member of a church or some voluntary
organisations, and member of one or more units in that same institution.
All these are roles performed by one
person, and each comes with its own distinct demands. If you therefore desire
to turn in a five-star performance in each of these roles, then you must know
the specific tasks required of you for each of them, because each role has
different responsibilities attached to it that may not be applicable in the
others. You should know what you are supposed to do on a regular, daily,
weekly, monthly, or yearly basis to fulfil your role. Taking steps to know what
is expected or required of you helps you to have a complete picture of what you
ought to do.
3.
Ascertain the scope and coverage of your responsibilities
How long do you need to do what you
are doing? How far do you need to go? How wide do you need to cover, in terms
of the range of your responsibilities? You need to ascertain the scope and
coverage of what you are supposed to do if you want to be a star performer.
This is important so that you do not dissipate your energy in the wrong
direction or do much where you are supposed to do little. You can even use
quantity to measure your turnout where applicable: how many of this do I need
to produce?
Using the home as an example, a man
can ask, how much do I need to bring for the house upkeep? In a work setting,
you can ask, how many of these am I supposed to do? How far do I need to go?
What do I need to do at this stage that I am? How many miles do I cover? What
do I need to do to get to the next stage? You need to know the scope and
coverage you are meant to cover. In an office setting, the best person to talk
to about these is the management or your line manager. What are the things I’m
expected to do? For how long am I expected to do this? How many of these am I
expected to turn in on a daily basis? These are questions that star performers
ask before they hit the road running.
4.
Identify your productivity and result metrics
What constitutes productivity for you?
The Bible says, ‘all things are permissible, but not all things are
beneficial.’ You are permitted to do as many things as you want, but it is not
all things that will constitute productivity for you.
You must know how your result is going
to be determined. Is it by meeting your annual target? Is it getting your husband’s
meal ready by 7pm? Is it by making sure your girlfriend gets N10,000 every
month or by your parents receiving credit alert at the end of every month? What
are the measurements you are going to be measured by? Knowing this will help
you align yourself to do what you are supposed to do.
God put us here to flourish, when we
get back to heaven we will be judged based on our fruitfulness and how we have
been able to turn over the resources and talents He has bequeathed to us.
Forget about activity or doing the rounds, it is possible to sit by the
computer from 8am till 5pm and get nothing done. It is not that you are not
doing something, but are those things productive? Once you know the metrics you
are going to be judged by, it helps you align yourself to where you should be
and what you should be doing.
5.
Set goals and objectives
What are the goals you are expected to
meet? Even if you are not given any by your employer or line manager, set goals
for yourself. Having known what you are expected to do and how far you are to
go in doing those things and you also know the things that will be used to
measure your success or non-performance; you should now set goals for yourself:
These are the things I’m going to accomplish, based on what I know. You should
set yourself objectives you are driving towards. Star performers are
goal-driven; they do what needs to be done, when it ought to be done, and how
it is supposed to be done, not the way they feel or think, but how it ought to
be done.
You have to set goals for yourself.
For example, you know your target revenue in a year is N5million; that is a
goal. You then need to plan how to accomplish the N5million mark. How much do
you need to bring in on a weekly, monthly and quarterly basis? That helps you
to know whether you are on track or not. What are the things I’m not doing
right that I need to stop? What are the things that I can intensify so I can
get more results? You need to set goals for yourself; that is how you know
somebody who is a star performer, they are goal-driven. They focus on the end
result but do not lose sight of the process; they align with the process that
will take them to that end result. You need to have objectives for what you are
doing.
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